Thank you for visiting our after-sales service web page!



We sincerely hope that we can help to resolve whatever problems you are experiencing.

We're very sorry for whatever inconveniences our products might have caused.

Please kindly be advised that all of Aimus products have a full 18-month worry-free warranty.

If our products do not meet your needs within this period, please feel free to contact us by submitting a feedback form below,  in order to let us know what we can do to help you.




Warranty Information Tips

Order ID: You can find this in your account's order history.

Product Name: This can also be found in your account's order history, as well as on the packaging or manual of the product.

Refund or Replacement: Please enter your preference, and we will do our best to accommodate your needs.

Reason for Request: Enter a short description of the problem here, e.g. "unable to charge".